Project context
Jerry’s Pizza is a restaurant brand with a direct mobile ordering channel. The project covers the ordering experience in its own app.
The challenge
The journey must support menu selection and pizza customization, then continue through payment and post-order information on both mobile platforms.
Project objectives
- Provide ordering in the brand’s own app.
- Connect customization and payment.
- Offer notifications and delivery tracking.
Solution and implementation
UP2DATE developed native iOS and Android applications. The menu and configurator support product selection, with payment integrated into the ordering flow.
After placing an order, customers can access notifications and track delivery. The solution covers both the purchase and the information needed while waiting for the order.
Delivered outcome
Customers can customize and place an order in the Jerry’s Pizza app, then track its delivery. The brand has its own mobile channel for this journey.
What to take away
For an ordering app, design the experience after payment too. Confirmation and delivery information address the same customer need.